Policies
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Last Updated: February 10, 2026
1:1 sessions may be rescheduled with at least 24 hours’ notice and are non-refundable, so please book thoughtfully.
A session is considered a no-show if you haven’t joined the call or reached out within 10 minutes of the start time. I do my best to honor and respect the time we’ve set aside together, and I ask for that same care in return. I understand that life happens — if you’re unsure or something comes up, please email me at hello@bydylanm.com as soon as possible.
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Last Updated: February 10, 2026
By Dylan M is committed to diversity, inclusion, equity and anti-racism, and takes regular action towards these efforts. Here’s what that actually looks like:
Representation without Profit: Characters in my illustration work will represent a wide array of skin tones, body types, and hair textures, however, royalties and sales made from artwork representing races other than my own will be donated to a relevant group working to support the given race
Internet and Tech Access for All: I provide online courses for creatives all over, and therefore internet access is a crucial resource for students to be successful and to access the vast information the internet provides (not to mention any required technology and/or learning aids). Continuing indefinitely, a monthly contribution will be made to groups like EveryoneOn to support the connection of low-income families to the technology they need to thrive. We also proudly and regularly support The Bail Project, Planned Parenthood, and contributing to mutual aid, as our life circumstances greatly impact our ability to spend time being creative.
Dollar Direction: Where dollars are spent and not spent have a huge impact in our communities. By Dylan M is committed to:Donating to groups that benefit BIPOC communities
No longer patronizing large and small corporations who support practices, legislation, and political leaders that work against the BIPOC community, and avoiding businesses tied to dangerous super PACsDirecting dollars where possible to BIPOC-owned businesses (Eventually I’d like to assign a number to this, say 30% of the business overhead budget, but for now my low overhead requires more creative approaches)
As a business, and as a private citizen, donating money to activists and causes that further the anti-Racism movement, and equity of all American minorities.
Platform as promotion for others: Whether through mentioning the names of BIPOC artists whose work I love to clients I’m working with, or sharing their work and mission with my Instagram audience, I’m able to use my stage for others to stand in the spotlight. It’s important that these promotions are genuine, and not merely because of the person’s identification with the BIPOC community, but as a celebration of their craft AND their unique position within their culture. Diversity is a strength.
Sliding Scale for Coaching Services: A sliding scale is available for individuals who are seeking 1:1 services but have a financial situation that requires assistance.
Ongoing Education: Through books, courses, and podcasts, By Dylan M is continually expanding the understanding, naming, and breaking down of white supremacy, and fairly compensates the relevant teachers and activists who provide anti-racism education and experiences (including those who share on Instagram. Their work should never be free). -
Last Updated: February 10, 2026
I want my courses to genuinely support your sketchbook practice. If it turns out not to be a good fit, you can request a refund within 7 calendar days of purchase.
To ensure you can make an informed decision, please read through the course details before purchasing and make sure you’ll have time to explore the introductory modules during that 7-day period.
If you’re requesting a refund due to technical issues, send an email to hello@bydylanm.com first—many issues are easy to fix 🙂
If after trying the intro modules you still feel it’s not right for you, you may submit this form within 7 calendar days of purchase for a full refund.
No refunds are offered after 7 days.
Example: A course purchased on June 16 is eligible for a refund request through the end of June 23.
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Last Updated: February 10, 2026
Dmierz Design Group LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit or make a purchase from bydylanm.com (the “Site”).
Information We Collect
We may collect personal information you voluntarily provide, such as your name, email address, billing information, and account details. We may also automatically collect technical data such as IP address, browser type, and site usage information through cookies and analytics tools.
How We Use Your Information
We use your information to process purchases, deliver content, manage accounts, provide customer support, send emails, and improve our services.
Cookies and Analytics
Our website uses cookies and analytics tools such as Google Analytics to understand site usage and improve performance.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at hello@bydylanm.com to exercise these rights.
Contact Information
Dmierz Design Group LLC PO Box 26
Oakwood, OH 45409 hello@bydylanm.com -
Last Updated: February 10, 2026
By using bydylanm.com, you agree to these Terms of Service. If you do not agree, please do not use the website.
Purchases and Access
We offer self-paced digital courses, downloads, and one-on-one consultations. Course access is granted through your account and is for personal use only.
Refund Policy
We offer full refunds within 7 calendar days of purchase upon submission of our refund request form.
Intellectual Property
All content is owned by Dmierz Design Group LLC. You may not share, reproduce, or distribute course materials or videos without permission.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for damages arising from your use of this website or its content.
Governing Law
These Terms are governed by the laws of the State of Ohio.
Contact
Questions can be directed to hello@bydylanm.com.

